This fall, I worked with a great group of educators in Texas as they begin the process of transforming their instruction by integrating technology into their daily lessons. I led them through a two-day process of evaluating their current teaching and thinking critically about what changes they can make in the way they interact with and instruct their students.
Toward the end of the first day, one of the young teachers approached me and explained how she began the school year teaching economics, but just a couple of weeks prior, due to staff changes, the principal came to her and asked if she’d switch and take over the AP Macroeconomics classes. What do you say to your principal, but yes? So she accepted and has been in survival mode ever since. She was frustrated by the required textbook and how boring she felt her class was (contrary to how she’d like to be teaching), and couldn’t see how to infuse technology into such a rigid curriculum.
I could’ve just heard her words, told her a couple of quick tech tools and sent her back to her table. But that wasn’t what she was needing. I chose, instead, to truly listen to her. Strong leaders take in all of the information available to them when they listen. I focused on body language (this poor lady was ready to bolt), the tone of her voice (strained, at best), and the actual words she was saying (she was literally crying for help). Then, I started asking questions.
I went back to her seat with her, pulled up a chair, asked questions, and continued to actively listen. I asked her to show me the curriculum she was supposed to use. I asked her how the students could access it. I asked her how she liked to teach in other courses. I learned so much through asking questions and listening, that I was able to be a much better support and serve her more effectively by listening first.
Do you feel listened to, or merely heard? If you are in a leadership position (and teachers, you are all the leaders of your classroom, so this definitely applies to you, as well), do you take the time to actively take in all that people are (and aren’t) saying to you? To be a servant leader, we must first be active listeners. This makes the journey about those we are serving, and not just about a title or position. The focus moves away from us, and onto those whom we are serving. So ask questions, and then just listen.